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Contact Center Representative - Aventa Credit Union (colorado springs, colorado) in Colorado Springs, Colorado For Sale

Type: Sales, For Sale - Private.

Job Description:
Description:Build and strengthen customer relationships through effective handling of inbound calls to process customer requests, answer basic questions regarding account information such as balances or transfers; actively engage in promoting Aventa products and services and directing customers towards proper department/associate for assistance, if needed. Essential Components:- Fields various inquiries on range of topical issues including, but not limited to, basic account information, loans, ATM/ Debit Card, Online/Mobile banking- Will be able to identify or question potential fraudulent activity- Cross Sell Aventa Products/ServicesEducation:- High school diploma or equivalent requiredExperience:- Minimum one year in customer service- Inbound phone service experience preferred- Cross Sell ability preferred- Banking and/or credit union experience preferredTechnical skills/abilities:- Computer skills to include typing, computer and ten:key, Microsoft Word, Windows and Outlook and other various platforms required- Multi:tasking and strong attention to detail- Basic organization skills requiredPhysical:- Sitting/standing for long periods of time- Repetitive use of wrists, hands and fingers for data entry, computer operation and phone system- Wears hands free headset- May at times, lift from 0 : 25 pounds Aventa offers an excellent benefit package that includes medical and dental with low deductibles, VSP vision insurance, long term and short term disability, life insurance, 401 (k), flex spending and a variety of optional products (subject to change). If you meet these requirements and are interested in this position, please submit your resume, cover letter and salary requirements and apply now to work in a dynamic team environment.
Company Description:
Aventa Credit Union
aventa/
Source: http://www.tiptopjob.com/jobs/xxxxxxxx_job.asp?source=backpage

State: Colorado  City: Colorado Springs  Category: Sales
Sales in Colorado for sale

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